Every time your order changes status you will receive an email indicating it. In the same way, when the transport agency comes to pick up the parcel at the Mistral Bonsai facilities, you will also receive an email from the agency indicating the estimated delivery date and a tracking link. Within this link you can see where your parcel is.
If you have not received the email from the agency, check your spam folder.
Remember that to receive the follow-up of your order it is essential to indicate your email address correctly.