Doubts about my order

Incidents, changes and returns

• I have received a damaged product, what do I do?
• How to report an incident
• Are returns or exchanges allowed? How are they processed?
• Modify my order
• Right of withdrawal

Shipment and deliveries. Tracking orders.

• How can I keep track of my order?
• What happens if the delivery man does not find me at home?
• Shipments to the Canary Islands, Ceuta, Melilla, and Azores
• Where is my order
• Deliveries rejected by the recipient

Billing

• I need an invoice